About
Results-driven professional with extensive experience in project management, quality assurance, and business development, adept at driving strategic growth and operational excellence. Proven ability to lead cross-functional teams, manage complex projects with a 90% success rate, and secure significant funding. Seeking to leverage expertise in stakeholder engagement and process optimization to achieve organizational objectives and drive impactful results in a dynamic environment.
Work
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Summary
Directed end-to-end project planning and execution for a major summit, successfully attracting over 200 attendees and optimizing resource utilization.
Highlights
Directed comprehensive project planning and execution, successfully attracting over 200 attendees within a 3-month preparation period, exceeding participation targets.
Managed a cross-functional team of 9 key members and 30 active volunteers, achieving 100% on-time task completion through efficient delegation and oversight.
Oversaw resource allocation and optimized utilization for a NGN 18,000,000 budget, achieving an 80% cost saving without compromising quality.
Proactively managed project escalations and mitigated scope creep, preserving project integrity and ensuring adherence to original objectives.
Cultivated strong stakeholder relationships through consistent communication, ensuring satisfaction and fostering long-term strategic partnerships.
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Summary
Led a cross-functional quality service team, fostering a culture of excellence that improved team collaboration and significantly enhanced customer satisfaction.
Highlights
Led a cross-functional quality service team, fostering and enhancing quality service cultures that improved team collaboration by 70%.
Designed and delivered regular quality training programs to team members, resulting in an 85% enhancement in customer service.
Streamlined complaint management across multiple channels (email, social media, calls), maintaining a swift 4-8 hour turnaround time for resolution.
Conducted in-depth root cause analysis for quality issues, implementing corrective actions that resolved 50 complex complaints within 6 months and prevented recurrence.
Developed and implemented proactive risk assessment methodologies, identifying and mitigating potential quality issues before they impacted service delivery.
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Summary
Drove strategic business development and fundraising initiatives, securing significant grants and establishing key partnerships to advance organizational growth.
Highlights
Cultivated strong relationships with investment companies and experts, successfully securing a major grant that significantly boosted organizational funding.
Generated 10 high-quality leads from industry conferences, advancing them to the second stage of investment meetings and expanding the partner network.
Prepared comprehensive weekly and quarterly reports, providing critical insights into funding opportunities and investment conversation progress.
Collaborated with the marketing team to conceptualize and develop company events and expositions, significantly increasing brand visibility.
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Summary
Spearheaded grant research and proposal development, securing vital investment opportunities and ensuring high success rates for international education documents.
Highlights
Developed compelling funding proposals that secured critical investment opportunities for organizational growth.
Coordinated cross-functional data collection with accounting, marketing, and HR teams to support robust grant and investment applications.
Achieved an 80% success rate in reviewing and optimizing international education documents, including personal statements and CVs, ensuring high-quality submissions.
Wrote and presented detailed progress reports and updates on events and expenditures to key stakeholders.
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Summary
Contributed to media production and content creation for radio broadcasts, enhancing program quality and promotional reach.
Highlights
Assisted the radio producer with the production of audio sounds for shows and radio advertisements, enhancing broadcast quality.
Developed engaging program content for radio ads, in-house promotions, and various other programs.
Volunteer
Rising Voices Africa (NGO)
|State Co-ordinator (Akwa Ibom State)
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Summary
Coordinated state-level initiatives for Rising Voices Africa (NGO), driving community engagement and program execution.
Highlights
Managed and oversaw local program implementation and outreach activities across Akwa Ibom State, expanding community reach.
Mobilized and led volunteer teams to execute community-based projects and awareness campaigns effectively.
TEDx University of Port Harcourt
|Co-host
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Summary
Co-hosted the TEDx University of Port Harcourt event, contributing to successful program delivery and audience engagement.
Highlights
Facilitated engaging discussions and introduced speakers, ensuring smooth event flow and adherence to program schedule.
Collaborated with event organizers to ensure a compelling and impactful experience for all attendees.
Languages
English
Skills
Project Management
Project Planning, Project Execution, Stakeholder Management, Risk Management, Scope Management, Budget Management, Team Leadership, Task Delegation, Timeline Management, Agile Methodologies.
Quality Management
Quality Assurance, Customer Service, Root Cause Analysis, Corrective Actions, Risk Assessment, Process Improvement, Quality Training.
Business Development
Grant Writing, Fundraising, Partnership Development, Lead Generation, Market Research, Investment Relations, Strategic Planning, Brand Visibility.
Communication
Cross-functional Communication, Stakeholder Engagement, Presentation Skills, Report Writing, Public Speaking, Negotiation, Active Listening.
Leadership & Teamwork
Team Leadership, Mentoring, Collaboration, Conflict Resolution, Motivation, Organizational Skills.
Analytical Skills
Data Analysis, Problem Solving, Strategic Thinking, Decision Making, Performance Analysis.
Technical Proficiency
Database Management, Microsoft Office Suite, CRM Systems, Data Collection Tools.
Interests
Humanitarianism
Field Duty, Outreaches.
Discourse
Social and Global Discourse.
Media & Arts
Watching Documentaries, Reading, Writing, Art, Stage Plays and Exhibitions, Watching Movies.
Sports
Soccer, Table Tennis.